Effective Date: 09/29/25
Welcome to Alsup’s Heating & Cooling. By using our website, services, or SMS communications, you agree to the following terms and conditions. Please read them carefully.
1. Use of Our Services
- Our HVAC services are available to residential and commercial customers within our service areas.
- By scheduling services, you agree to provide accurate contact and property information.
- Service appointments may require confirmation by phone, SMS, or email.
2. SMS Terms & Conditions
By providing your phone number and consenting, you agree to receive SMS messages from Alsup’s Heating & Cooling, which may include:
- Appointment reminders
- Service updates
- Promotional offers
- Emergency HVAC alerts (if applicable)
SMS Disclosures:
- Reply STOP to opt-out at any time.
- Reply HELP for customer support.
- Message & data rates may apply.
- Messaging frequency may vary based on service activity or promotions.
- Your SMS consent and phone number will never be shared with third parties or affiliates for marketing purposes.
3. Verbal Consent
When obtaining verbal consent, our representatives will state:
“Do you consent to receive SMS from Alsup’s Heating & Cooling? Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://alsupheatingandcooling.com/privacy-policy
4. Payment Terms
- Payment is due at the time of service unless financing arrangements are approved.
- We accept major credit cards, checks, and approved financing partners.
- Failure to pay for services may result in late fees, collection actions, or service suspension.
5. Warranties & Limitations
- We stand behind the quality of our HVAC services. Specific warranties may apply to equipment or installation and will be disclosed in writing.
- Alsup’s Heating & Cooling is not responsible for damages caused by misuse, neglect, unauthorized repairs, or natural disasters.
6. Liability Disclaimer
To the maximum extent permitted by law:
- Our company shall not be held liable for incidental, indirect, or consequential damages.
- Service recommendations are based on property inspections and manufacturer guidelines, but ultimate decisions remain with the customer.
7. Privacy Policy Reference
Our Privacy Policy governs the collection, use, and sharing of personal information, including SMS consent. Please review it here: https://alsupheatingandcooling.com/privacy-policy.
8. Changes to Terms
We may update these Terms of Service at any time. Changes will be effective immediately when posted on our website. Continued use of our services indicates acceptance of updated terms.
9. Contact Us
For questions regarding these Terms, please contact:
Alsup’s Heating & Cooling
Phone: 662-315-3856
Website: https://alsupheatingandcooling.com
